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  • Delivery

    • What will be the delivery cost & time within Dhaka City?

      The delivery cost within the Dhaka city is TK 60 for most of the products, however there are ample of product delivery is free of cost. We are committed to deliver your product within 2-3 days if the product is from Bangladesh and it takes 30-45 days from outside the country and the cost is usually high.

    • Do you accept cash on delivery?

      Yes we do accept cash on delivery in some cases.

    • Can I pickup the goods from your warehouse?

      Yes someone can pickup their goods from our warehouse and can waive delivery charges.

    Warranty

    • Do you provide warranty for the products?

      Warranty for the product is depends on the vendor as the mentioned terms and condition which is usually varies vendor to vendor. However, our support team will assist in contacting the vendor and try to resolve any issue arises therein.

    • What does the warranty cover?

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    • How do I determine the warranty period of my product?

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    • How do I initiate the return process?

      Contact zero using the contact information at support@zerotrad.com or request an RMA directly from the www.zerotrad.com RMA request page.  A Return Material Authorization (RMA) number will be assigned that will be used to track the return and repair process.

    Payment

    • What are payment options?

      Payment Options are mainly Cash on delivery, Debit cards. Credit cards. Mobile payments and all other methods of online payment available in Bangladesh.

    • Do you accept payment through PayPal?

      In Bangladesh PayPal is not authorized to use yet.